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Data Center Optimization for Federal Institution

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INDUSTRY: Public Sector - Federal
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PRODUCT: Data Center Optimization
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SIZE: 90,000
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ESTABLISHED: 2011
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SAM TOOL USED: ServiceNow, ILMT, TADz, SCRT, SCCM
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VENDOR FOCUS: IBM, Microsoft, CA, Oracle, and BMC
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KPIS: Cost savings, hardware capacity growth, software functionality, and vendor audit success
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ISAM SERVICES UTILIZED: SAM Advisory, Contract Negotiation, Benchmarking, License Optimization, Audit defense and response

The Problem

The agency was experiencing a 20% annual increase in software costs with only a modest 15% increase in capacity. With several large contracts looming, the agency felt the growth rate was unsustainable. An ongoing, proactive program was needed to review all software vendor costs and lower the overall cost structure.

Objectives

The Solution

ISAM combined its Greenbook℠ software cost database with industry-leading consulting experience to create a baseline benchmark and strategy for reducing software costs. ISAM also provided negotiation support for vendors and assessed the agency’s Software Asset Management program to achieve completeness, maturity, and results.

Solution Approach

1
Utilized GreenbookSM software cost database to create a baseline benchmark and strategy for reducing software costs.
2
Set and provided a baseline for recommendations and action steps going forward.
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Provided negotiation support as needed for vendors such as IBM, Microsoft, CA, Oracle, and BMC.
4
Directed deployment tool utilization and reporting to ensure a complete Effective License Position.

Key Insights

Implementing a proactive program to review all software vendor costs can lower the overall cost structure.
Assessing a company’s Software Asset Management program for completeness, maturity, and results can help identify areas for improvement.
Negotiation support from experienced consultants can result in significant cost savings.

Results

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Reduced software cost increases from 20% annually to less than 2%.

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Annual hardware capacity growth rate of 18%.

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Over $300 million in software savings.

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$1.2 billion in cost avoidance.

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The Agency was recently given the only “A” grade for IT Portfolio Analysis among all US Government agencies.

Real solutions, real stories, real success.

The savings we have been able to realize in our mainframe and distributed software maintenance contracts are in the millions of dollars and is a direct result of the work ISAM was contracted to perform.

Chief, IT Contracts Branch